This policy is primarily designed to give the customer peace of mind and their money back if they are unable to install or activate the product for any reason outside their control.

If a customer has installed, activated and received data from the product, then we ask them to be reasonable in demonstrating that the product did not meet their expectations as presented in the product description at time of purchase.

However, even in such cases, we are able to discuss pro rata refunds to ensure that our customers remain happy. Simply contact support to discuss your concerns

Reasons For Full Refunds

 To put your mind at rest, here are some reasons that this policy will provide a refund for:

You are unable to get the TARGET device physically for installation

Your TARGET device is running an unsupported OS version that does not meet our device requirements – click here to see our device requirements

You are unable to jailbreak the iOS device in order to install our software (we offer a jailbreaking and installation service CONTACT US )

You wanted the advanced root only features but are unable to root the device or are unwilling to do so (we offer a rooting and installation service CONTACT US )

A feature did not meet the description on the website. This does not include IM capturing. This is because the supported versions of IM software that can be captured can be found here for Android and here for iPhone so please check compatibility before purchase or submitting a refund request.

How to claim your refund

1- Submit a ticket to our support team within 10 day of purchase.
2- If, after working with you, the software is found to be at fault or it cannot be installed for reasons beyond the customer’s control then a full refund will be provided, as long your initial contact is within 10 days of purchase.
3- Refunds are processed Monday through Friday. Any refund requested on a Friday or during holiday periods will be processed the following working day.
4- After we approve the refund request, the process is executed and controlled by your bank or credit card company. For any billing enquiries after we authorize the refund, please contact your bank directly.

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Android 007 is specially designed to monitor your under aged children, employees, and a phone that you own. But before using this App as a monitoring tool in your device, make sure that you are providing all the essential information regarding this App to the user of the phone. It's user's responsibility to follow all the relevant laws of their country regarding the use of Android 007 App. If you have any doubts, please first consult your local attorney before using Android 007. By using this App, you represent that Android 007 will be used only in the lawful manner. Checking other person's messages and others phone activities secretly and installing Android 007 App on other person's phone without their knowledge can be taken as an illegal activity in your country. Android 007 is not taking any responsibility for any misuse and damage caused by our App.